Legal Notice

This website is operated by Daniel Ferreira Pereira, trading under the brand name XOLENE MÉXICO.

Company Information

Brand Name: XOLENE MÉXICO

Legal Business Name: Daniel Ferreira Pereira

Registered Business Address: Avenida de la Reina Victoria 22, Centro, 28003 Madrid, Madrid, Spain

Business Activity: Online retail

Website: xolene.com.mx

Contact Information

For any questions about our website, products, orders, policies, payments, deliveries, or customer support, please contact us at:

Email: nattpires0908@gmail.com

Customer Support Hours

Monday to Friday: 9:00 AM to 6:00 PM, Central European Time

Customer support is unavailable on weekends and public holidays unless otherwise stated.

Response Time

We aim to respond to customer enquiries within 24 to 48 business hours.

Response times may be longer during weekends, public holidays, promotional periods, high-demand seasons, or circumstances outside our reasonable control.

Website Information

We make reasonable efforts to ensure that the information displayed on this website is accurate and up to date.

However, product descriptions, prices, availability, delivery estimates, images, promotions, and other website information may be updated or corrected when necessary.

Obvious errors or inaccuracies do not create a binding obligation where this would be contrary to applicable law.

Intellectual Property

Unless otherwise stated, the content available on this website, including branding, logos, graphics, photographs, product descriptions, text, designs, and website elements, is owned by or licensed to XOLENE MÉXICO.

Website content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior authorization, except where permitted by applicable law.

External Links

Our website may contain links to third-party websites or services.

XOLENE MÉXICO is not responsible for the content, availability, security, privacy practices, or policies of third-party websites.

Customers should review the applicable terms and privacy policies before using third-party services.

Applicable Consumer Rights

Nothing in this Legal Notice limits or excludes any consumer rights that cannot legally be limited or excluded under applicable law.

Related Policies

Please also review our Terms of Service, Privacy Policy, Shipping Policy, and Refund and Return Policy for more information about:

• Orders and payments;
• Shipping and delivery;
• Returns and refunds;
• Customer rights;
• Personal information and privacy;
• Use of this website.